What is Design Thinking, and How can it Improve your Business? Design Thinking is a process aimed at solving problems by involving the end-user and understanding the user's needs. It focuses on the human element of design and aims to create solutions for people using empathy. Design thinking is a human-centred design approach used to solve complex problems across many industries like healthcare, education, and business. The Design Thinking process is helpful, especially when designing curricula for students; business and organizational design, such as customer service and marketing design thinking, can also be used in qualitative research. Qualitative research involves understanding human perception so the researcher can better understand a system or phenomenon. Design Thinking is useful for understanding human perceptions because it fosters empathy and helps guide researchers. Design Thinking Process in Detail The Design Thinking process involves five steps: empathize, define, ide
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